Last updated: July 2025

At LOU’S AUTO CARE, we value your privacy and are committed to protecting your personal information in accordance with the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following personal information through our forms or communication:

• Full name

• Phone number

• Email address

• Vehicle information or appointment details

2. How We Use Your Information

We use the information solely for:

• Scheduling appointments

• Contacting you

• Providing our services

• Improving customer service

We DO NOT sell, rent, or share your personal information with third parties for commercial purposes.

3. Your CCPA Rights

As a California resident, you have the right to:

• Request access to your personal data

• Request deletion of your data

• Know if and with whom we share your information

• Not be discriminated against for exercising your rights

To exercise any of these rights, contact us at 510-756-6131 or email us at lous.autocare2024@gmail.com.

4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration.

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience. We do not use cookies for advertising purposes.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.